Return Policy of LinkAirwayConnect
Effective Date: 01.01.24
1. Introduction
At LinkAirwayConnect, we strive to ensure your complete satisfaction with our courses and services. If you are not entirely satisfied with your purchase, we're here to help.
2. Eligibility for Returns
Online Courses: If you are not satisfied with an online course you have purchased, you may request a refund within 14 days of the purchase date, provided that you have not completed more than 30% of the course content.
Other Services: For other services provided by LinkAirwayConnect, please refer to the specific terms and conditions associated with those services.
3. How to Request a Return
To initiate a return, please follow these steps:
- Contact Us: Email us at [email protected] with your order details, including the course or service purchased, the purchase date, and the reason for the return.
- Review: Our customer service team will review your request and notify you of the status of your refund within 5 business days.
4. Refunds
Approved Refunds: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Partial Refunds: In some cases, partial refunds may be granted (e.g., if you have accessed or completed a portion of the course content).
Non-Refundable Items: Some items or services may not be eligible for a refund. This will be clearly stated at the time of purchase.
5. Exceptions
Special Offers and Discounts: Refunds are not available for courses or services purchased as part of a special offer or discount.
Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash.
6. Changes to This Return Policy
We may update this Return Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and indicate the effective date of the new policy.
7. Contact Us
If you have any questions or concerns about this Return Policy, please contact us at:
Address:
50 W San Fernando St,
San Jose, CA 95113, USA
Phone:
+1-408-440-20-76
Email:
[email protected]
Thank you for choosing LinkAirwayConnect. We appreciate your understanding and cooperation.